Scheduled Maintenance Guide: Colorado's Front Range

Overview

Maintenance keeps cars reliable. Follow the owner's manual schedule.

Independent shops can do maintenance without voiding warranties when done properly.

You approve the work. A good shop explains the findings and gets your OK before repairs.
Old parts can be returned. Ask to see or keep replaced parts if you want proof of the repair.
Describe the symptoms. Noises, warning lights, smells and when it happens all help a mechanic.
Expect diagnostics. Most shops inspect or scan the vehicle before quoting a repair.
Ask for a written estimate. Many states give consumers rights around written estimates and authorization.

Labor rates differ by shop. Hourly rates and book times explain much of the price gap between shops.
Parts choices affect cost. OEM, aftermarket and used parts vary in price and warranty.
Warranties differ. Ask how long parts and labor are covered.
Specialty shops exist. Some shops focus on certain brands, transmissions or diesel work.
Recalls may apply. Check for open recalls, which dealers often fix free.

Note your preferred timing and whether you need the vehicle back by a certain date.
Have your insurance claim number ready if you have filed one, along with the adjuster's contact details.
Take clear photos of the damage from several angles and distances, in good light, before anything is moved or repaired.
Mention whether the vehicle has driver-assistance features such as cameras, parking sensors or radar, since repairs near them may require calibration.
Note the year, make, model and trim of the vehicle, and the paint color name or code if you know it.

No answer about whether driver-assistance systems will be checked or calibrated after repairs.
Vague or no warranty terms on paint and workmanship.
An estimate that is not itemized or that will not be put in writing.
Refusal to let you see the damage or the replaced parts.
Unwillingness to explain whether new, used or aftermarket parts will be used.