Preventative Maintenance

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WHAT IS PREVENTATIVE MAINTENANCE? - Preventative maintenance is just that----performing certain maintenance prior to component breakage or vehicle breakdown. WHY SHOULD I HAVE IT PERFORMED? - To help prevent and reduce potential costly repairs and minimize breakdowns. Preventative maintenance combines common services and inspections so that you're informed of your vehicle's condition at the time of service. Our professionals can provide a summary of your vehicle's current condition and help you make an informed decision as to what is needed at the time or in the near future. HOW OFTEN SHOULD I HAVE PREVENTATIVE MAINTENANCE SERVICES PERFORMED? - Your owners manual outlines many services needed at various mileage intervals. At minimum you should follow these recommendations. Please remember that this can vary depending on you drive and in what conditions you operate your vehicle. We will be glad to customize a preventative maintenance program for each vehicle you own based upon your needs, driving habits, and our professional experience. MY VEHICLE IS NEW AND STILL UNDER WARRANTY, DO I STILL NEED TO HAVE PREVENTATIVE MAINTENANCE PERFORMED? - Yes. Your vehicle owner's manual lists a number of preventative maintenance services that need to be performed at certain mileage intervals in order to keep your new vehicle warranty in effect. DO I HAVE TO VISIT A DEALERSHIP TO HAVE THIS WORK PERFORMED TO MAINTAIN MY NEW VEHICLE WARRANTY? - No. As the owner of the vehicle, you have the right to choose where you take your vehicle for maintenance and repairs. As a NAPA AutoCare Center, we use appropriate parts and procedures and can help you maintain your new vehicle warranty. HOW WILL PREVENTATIVE MAINTENANCE SAVE ME MONEY? - First of all, if you have a new vehicle, you'll save your factory warranty. Should a warranty issue arise, we can provide you with a complete maintenance history. This is important, as it will prove that you have maintained your vehicle during the warranty period so that your vehicle dealer can process your warranty claim. An example of how much you could save by having preventative maintenance performed can be well illustrated when you replace worn brake pads or shoes prior to failure. If you didn't change your brake pads or shoes when recommended, then the pads or shoes would continue to wear and would therefore wear to the point that no "wearable" material would remain. This would mean that the metal on the brake pad or show would contact the metal rotor or drum. This would cause excessive noise, as well as extreme damage to theses brake components, requiring them to be replaced. While the cost of theses components obviously will vary depending on each vehicle and how it's used, the reality is that many of these components cost more than replacing just the brake pads!